NEMT is professional transportation for individuals who need assistance getting to and from medical appointments, dialysis... but do not require emergency medical care. This includes services for ambulatory, wheelchair, and stretcher passengers.

Our services are available to:

- Seniors and elderly

- People with disabilities or mobility challenges

- Patients with recurring treatments (dialysis, chemotherapy, physical therapy)

- Individuals without access to reliable transportation

- Facilities such as nursing homes, assisted living, and hospitals

Ambulatory: For passengers who can walk with or without minimal assistance

Wheelchair transport: For passengers using standard or electric wheelchairs

Stretcher transport: For passengers who cannot sit upright during transport

Bariatric transport: For passengers requiring specialized equipment due to weight or size (>250lbs)

Yes. We provide door-to-door service, assisting passengers from their home or facility door into the vehicle and ensuring safe arrival at their destination. Curb-to-curb service is also available upon request.

Yes. All Shepherd Ride drivers are:

Background checked and drug screened

Trained in CPR/First Aid and passenger assistance techniques

Certified in HIPAA compliance

Experienced in wheelchair and stretcher securement

Yes. Escorts are welcome to ride with the passenger at no extra charge, provided space is available.

We have two offices location in Virginia:

Tidewater area, we serve Hampton Roads, Virginia, including Chesapeake, Norfolk, Virginia Beach, Portsmouth, Suffolk, and surrounding communities.

Northern Virginia, we serve Loudoun, Fairfax, Mannassas, Prince Williams, Alexandria, Arlington, Fauquier, Frederick counties